Patient Portal

Privacy Policy

Sacred Roots Fertility Consulting, PLLC
Last Updated: December 2025

Sacred Roots Fertility Consulting, PLLC (“Sacred Roots Fertility,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, use our telehealth or consulting services, or engage with us online.

By accessing or using our website, you agree to the terms of this policy.

  1. Information We Collect
  2. Personal Information You Provide

We may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Payment information (processed securely through third-party processors)
  • Health information submitted through forms, intake packets, or telehealth services
  1. Health Information (HIPAA)

If you become a client, certain information is governed under HIPAA and protected by our HIPAA Notice of Privacy Practices, provided separately.

  1. Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Cookies and tracking identifiers
  • Pages viewed and time spent on site
  1. Marketing & Email List Information

When you opt in for guides, downloads, or email newsletters, we collect your email and engagement metrics.

  1. How We Use Your Information

We may use your information to:

  • Provide fertility consulting and telehealth services
  • Process payments and schedule appointments
  • Deliver purchased digital products
  • Communicate updates, newsletters, and marketing emails
  • Improve website performance and user experience
  • Analyze business operations and trends
  • Comply with legal and regulatory obligations

We do not sell your personal or health information.

  1. How We Share Your Information

We may share information only with trusted third parties, such as:

  • Practice Better or other practice management software
  • Payment processors (e.g., Stripe, Square)
  • Telehealth and communication platforms
  • Laboratories involved in your testing
  • Email service providers
  • Legal authorities when required by law

All vendors are required to maintain appropriate security standards.

  1. Cookies & Tracking Technologies

We may use cookies, pixels, and analytics tools to:

  • Personalize your experience
  • Track website performance
  • Support marketing efforts

You may disable cookies through your browser settings; however, this may affect website functionality.

  1. Data Retention

We retain your information only as long as needed to:

  • Provide services
  • Fulfill the purposes described
  • Comply with medical records retention laws (for clients)
  1. Security

We use industry-standard administrative, physical, and electronic safeguards. However, no online transmission is fully secure. You use the website at your own risk.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  1. Your Rights

You may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion (where legally allowed)
  • Opt out of marketing emails

HIPAA-related rights are provided in your HIPAA documentation.

  1. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices or content.

  1. Children’s Privacy

Our website and services are not intended for individuals under age 18. We do not knowingly collect information from minors.

  1. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page with an updated revision date.

  1. Contact Us

If you have questions, please contact:

Sacred Roots Fertility Consulting, PLLC
Email: [email protected]
Address: 176 E. Calderwood Drive Suite 125D, Meridian, ID 83642